
Frequently Asked Questions (FAQ)
Your guide to surgery abroad with iMed Medical Istanbul
About iMed Medical
What is iMed Medical?
iMed Medical is a trusted medical tourism agency based in Istanbul, connecting international patients with certified plastic surgeons and accredited hospitals. We organize your entire journey — from consultation and surgery to hotel stay, transfers, and aftercare.
Who are the surgeons you work with?
We collaborate exclusively with experienced, board-certified surgeons who specialize in aesthetic and reconstructive procedures. Each doctor is licensed by the Turkish Ministry of Health and performs surgeries in fully accredited hospitals.
What makes iMed Medical different from other agencies?
We combine medical expertise with personalized service. Our team provides transparent communication, multilingual coordination, and ongoing aftercare — ensuring you feel supported before, during, and after your surgery.
Before You Travel
How do I get a treatment plan and price?
Simply contact us via WhatsApp or our website form and send your desired procedure, photos, and medical background though our link which we will prepare for you. Our coordinators will prepare a personalized quote and surgical assessment from the surgeon.
Can I have an online consultation?
Yes, you can schedule a video consultation before booking. This allows you to discuss your goals directly with your coordinator and receive honest, professional feedback.
When should I arrive in Istanbul?
Most patients arrive one day before their surgery to complete pre-operative tests and hospital registration.
Can I bring someone with me?
Yes, companions are very welcome. We are always arranging hotel options suitable for two people and include them in the transfer service.
What if I need to change my surgery date?
No problem — please inform us at least four weeks in advance so we can reschedule your surgery and hotel booking accordingly.
Surgery & Safety
Where will my surgery take place?
All surgeries are performed in licensed hospitals with fully equipped operating theater, intensive care options and emergency protocols that meet international safety standards and are fully equipped for plastic and reconstructive procedures.
What anesthesia will be used?
Depending on the type of surgery, you will receive either general anesthesia, local anethesia or sedation administered by an anesthesiologist.
Is it safe to have surgery in Turkey?
Yes. Turkey is one of the world’s leading destinations for medical tourism. Our partner hospitals use advanced technology and strict safety protocols equal to European standards.
Who performs the surgery?
Only the assigned plastic surgeon performs your surgery — not assistants or trainees. You will meet your surgeon before the operation to confirm the plan.
What if something goes wrong?
Complications are rare, but we take them seriously. You’ll have post-op monitoring, 24/7 support, and, if needed, revision policies that are handled transparently.
Revision or Touch-Up Policy
If a revision is medically necessary, your case will be carefully reviewed by our medical team and handled transparently according to your signed treatment contract. Each situation is assessed individually to ensure fair and ethical patient care.
Accommodation & Transfers
What’s included in the package?
Our packages typically include surgery in a certified hospital, hotel accommodation (2–6 nights), airport and hospital transfers, translator, and medical garments or medication when applicable.
What kind of hotels do you use?
We partner with reputable 4- and 5-star hotels that offer comfort, cleanliness, and breakfast service.
Are transfers included?
Yes. You’ll be met at the airport by our meeting point and driver and accompanied to your hotel and hospital appointments.
Aftercare & Recovery
How long should I stay in Istanbul after surgery?
This depends on your procedure — usually 3-6 days for most surgeries. Complex combinations may require a longer stay.
Do you provide follow-up checkups?
Yes. A post-operative control visit with your surgeon is included before you travel home.
What if I have swelling, bruising, or pain after I return home?
Our aftercare team stays in contact with you online and provides guidance on healing, medication, and normal symptoms versus warning signs.
Will I receive aftercare instructions?
Yes. You’ll get written and verbal aftercare guidelines, including details on how to sleep, shower, use garments, and when to resume normal activities.
Do you offer lymphatic drainage or massages?
Yes, we can organize professional lymphatic drainage sessions at your hotel depending to your surgery.
Medical Reports
Upon request, you can receive your medical report, test results, and discharge summary in English. These can be used for your own medical records or shared with your doctor at home if needed.
Pricing & Payments
What does the package price include?
Prices include all medical fees, anesthesia, hospital stay, hotel, and transfers — unless stated otherwise. You will receive a full price breakdown before booking.
How much deposit is required?
A small deposit is required to secure your surgery date and hotel reservation. The balance is paid on arrival before surgery.
How can I pay?
We accept cash (EUR, USD, GBP, or TRY) or bank transfers. Your coordinator will guide you through available options.
No. All costs are shared transparently before your trip. Additional costs may only arise if you request extra nights, additional treatments, or upgrades.
Travel & Logistics
Which airport should I fly to?
You can fly to eitherIstanbul Airport (IST) or Sabiha Gökçen Airport (SAW).
Our transfer service operates from both airports, and our team will be there to assist you upon arrival.
Do I need a visa for Turkey?
Citizens of most countries can enter Turkey visa-free or apply easily online for an e-visa. Check the website: https://www.evisa.gov.tr
Will someone pick me up from the airport?
Yes. After collecting your luggage at Istanbul Airport or Sabiha Gökçen Airport, please proceed outside the arrival terminal where our arrival team will be waiting.
Is it safe to travel alone for surgery?
Absolutely. Most of our patients come alone, and our coordinators provide full assistance throughout your stay.
Travel Insurance
We always recommend having travel health insurance that covers international medical travel. While our hospital provides full medical coverage for the procedure itself, travel insurance can help protect you in case of flight changes or unexpected non-medical issues.
Medical & Ethical Standards
Are your surgeons and hospitals licensed?
Yes. All surgeons we collaborate with are board-certified and registered with the Turkish Ministry of Health.
Surgeries are performed only in fully licensed, accredited hospitals that meet international safety standards with 24/7 emergency and intensive care facilities.
How do you ensure patient safety?
Patient safety is our highest priority. Each procedure begins with detailed pre-operative tests, including bloodwork and anesthesia evaluations.
During surgery, you are monitored by a certified anesthesiologist and surgical team. Our hospitals follow European-standard sterilization and hygiene protocols.
Do I sign consent forms before surgery?
Yes. Before any surgery, you will review and sign a medical consent form that clearly explains the procedure, anesthesia type, risks, and expected outcomes.
This ensures transparency and informed decision-making at every step.
What is iMed Medical’s confidentiality and privacy policy?
All your medical data, images, and personal details are treated with strict confidentiality.
We comply with GDPR (General Data Protection Regulation) standards and never share patient information or photos without written consent.
What ethical standards does iMed Medical follow?
We strictly adhere to international medical ethics based on transparency, patient autonomy, and honesty.
Our mission is to ensure you make informed choices without pressure or misinformation.
Every patient is treated with respect, equality, and care, regardless of background or nationality.
Contact
Emergency Assistance
Our emergency line are available 24/7 by WhatsApp for any urgent need (+90 544 252 93 05). Whether it’s a medical concern, transportation issue, or hotel question, our team will respond immediately to ensure your safety and comfort.
Still have questions?
Our team is here to help you every step of the way.
WhatsApp: +90 544 252 93 05
Location: Istanbul, Turkey
Special offer
Do you want to restore your beauty ?





